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← Workflow Runs
RUN-2049Awaiting reviewLow-confidence classificationAutomatedAwaiting reviewDemo
Source Approved inbound · Telegram captureAccount Stride FitnessReviewer Ethan KaplanStarted 30-06-2026 11:04Updated 30-06-2026 11:05
What happened

An inbound request from Stride Fitness could not be classified confidently enough to route automatically.

What the system did

Validated the data, ran classification, and — below the confidence threshold — paused and opened a review item.

What remains for a human

A reviewer must confirm the intent and pick a routing option. No lead has been auto-assigned.

Business impact

Prevents a misrouted lead — one human decision unblocks the run.

Execution trace

  1. 1
    DoneTrigger received30-06-2026 11:04
    Inbound request received from an approved channel.
    Rule Source: Telegram capture
  2. 2
    DoneData validation passed30-06-2026 11:04
    Contact and company fields validated.
  3. 3
    PausedAI classification below threshold30-06-2026 11:05
    Confidence 58% — intent ambiguous between two service lines.
    Rule confidence 58% < 75% thresholdI/O candidates: CRM Setup · AI Strategy Workshop
  4. 4
    PausedAutomation paused30-06-2026 11:05
    Auto-routing held to avoid a misassignment.
    Rule policy: no auto-route below threshold
  5. 5
    DoneReview item created30-06-2026 11:05
    Review item opened and assigned to Ethan Kaplan.
    I/O out: Review item REF RUN-2049
  6. 6
    PendingHuman decision required30-06-2026 11:05
    Awaiting reviewer confirmation of intent and owner.